Contact Us
Have a question, partnership idea, or need help with your account? Send a message and we’ll point you in the right direction.
Reach out about
Support & troubleshooting
Product questions (features, pricing, how it works)
Partnerships & media (collabs, press, affiliates)
Feedback & suggestions (feature requests, improvements)
What to expect after you contact us
You’ll get a confirmation that we received your message.
A team member will review it and reply with next steps or a solution.
Typical response time: 1–2 business days (often faster).
Contact details
Email: office@the-box.app
Please don’t include sensitive information (like passwords or full card numbers) in your message.