Contact Us

Have a question, partnership idea, or need help with your account? Send a message and we’ll point you in the right direction.

Reach out about

  • Support & troubleshooting

  • Product questions (features, pricing, how it works)

  • Partnerships & media (collabs, press, affiliates)

  • Feedback & suggestions (feature requests, improvements)

What to expect after you contact us

  • You’ll get a confirmation that we received your message.

  • A team member will review it and reply with next steps or a solution.

  • Typical response time: 1–2 business days (often faster).

Contact details

Email: office@the-box.app

Please don’t include sensitive information (like passwords or full card numbers) in your message.